We are committed to delivering your favorite masalas, salts, and traditional blends quickly and safely to your doorstep. Please read our shipping terms below:
1. Delivery Coverage
We offer shipping services across most major cities, towns, and regions within India.
Delivery availability depends on product size, category, and local courier service coverage.
If you are located in a remote or restricted area, kindly contact our team to confirm delivery feasibility.
2. Shipping Charges
- Standard shipping charges may apply based on your product’s size, weight, quantity, and destination.
- Any applicable charges will be clearly shown at the time of checkout.
- Bulky or fragile items may attract additional handling or transport charges, which will be communicated beforehand.
3. Delivery Timelines
- We aim to dispatch in-stock products within 1–3 business days of order confirmation.
- Delivery timelines typically range from 2 to 7 business days, depending on your location and courier partner.
- In case of custom requests or temporary stockouts, additional time may be required, and customers will be informed accordingly.
4. Order Tracking
Once your order is dispatched, we will send a tracking ID and courier details via SMS, email, or WhatsApp (as per your selected mode of communication).
You can track the delivery status using the provided link or courier service portal.
5. Delivery Attempts
- Our delivery partners will attempt to deliver your order up to two times.
- If the delivery fails due to incorrect address, customer unavailability, or refusal to accept, the package may be returned to us.
- Re-delivery in such cases will be chargeable.
6. Inspection at the Time of Delivery
Customers are requested to inspect the parcel at the time of delivery.
If the outer packaging is damaged, tampered with, or open, please do not accept the delivery and notify us immediately for resolution.
7. Delays & Exceptions
Although we make every effort to ensure on-time delivery, delays may occur due to:
- Weather disruptions, transport strikes, or courier delays
- Public holidays, natural calamities, or emergency situations
- Courier access limitations in remote or high-risk areas
We will keep you informed in such cases and ensure the best possible support.
8. Shipping Partners
We ship through trusted courier and logistics partners to ensure the safety and timely delivery of your products.
In special cases (like bulk or fragile orders), local logistics partners may be used to ensure secure handling.
9. Contact Us
For any queries, assistance, or shipping-related support, feel free to reach out to us:
JAIN SANGAM
📍 F-260, Bichhwal Industrial Area, Bikaner – 334006, Rajasthan
📞 +91-9079403388
📧 jainproductsbkn@gmail.com